The Look Privacy Policy

The Look Salon ("The Look", "we", "us", or "our") respects the privacy of our users ("you" or "your"). This Privacy Policy describes the types of information we collect through our mobile application, The Look Salon App (the "App"), how we use that information, and your choices regarding the collection and use of your information.

Information We Collect

We collect the following types of information through the App:

• Personal Information: This may include your name, phone number, email address, and any other information you provide to us when creating an account, booking an appointment, or contacting us through the App.
• Usage Data: We may collect information about how you use the App, such as the types of services you book, the frequency of your visits, and the salon locations you visit.
• Device Information: We may collect information about your device, such as your device type, operating system, and IP address. This information is used for internal analytics purposes and to improve the App's functionality.

How We Use Your Information

We use the information we collect to:

• Provide and improve the App and its services.
• Process your appointment bookings.
• Send you promotional communications, such as special offers and discounts (with your consent).
• Respond to your inquiries and requests.
• Analyze how you use the App to improve our services.
• Comply with legal and regulatory requirements.

Your Choices

You have choices regarding the information we collect and how we use it. You can:

• Access and update your personal information in the App settings.
• Opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications.
• Request to delete your account by contacting us.

Data Sharing and Disclosure

We may share your information with third-party service providers who help us operate the App and provide our services. These service providers are contractually obligated to keep your information confidential and secure.

We may also disclose your information if we are required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process, or to protect the rights, property, or safety of us or others.

Data Security

We take reasonable steps to protect the information you provide to us from unauthorized access, disclosure, alteration, or destruction. However, no Internet or electronic storage system is completely secure, and we cannot guarantee the security of your information.

Children's Privacy

The App is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. We will delete any such information from our servers.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the App. You are advised to review this Privacy Policy periodically for any changes.